Whosales 24 Inch Delivery Electrical Electric Electronic Bike Fat Tire Cargo Tricycle Basket for Front and Rear with EEC

1. Warranty policy
 
a.)     For main electronic parts, charger, controller and battery, we provide 6 months warranty.
b.)     For motor, we provide 12 months warranty.
c.)     For frame, handlebar, stem and wheel rim we provide 2 years warranty.
 
 1.1 The following conditions, not including in warranty policy
a.)     Any damages caused by human factor.
b.)     Dismounting any parts without professional technical people.
c.)     Use other parts in our electric bike or scooter.
d.)     Damages caused by traffic accident and other accident.
e.)     The problem caused by overloading.
 
 2. Technical support
 
a.)     We provide "electric circuit diagram" for each model.
b.)     We can train customer's 1 or 2 technical workers for free.
c.)     When oversea customers meet serious problem, they can not work out by technican, we will dispatch engineer to customer's company to give help.
 
FAQ
 
 1.  Can I order sample?
 Answer: Yes, we accept sample for trial order?
 
2.  How long for delivery time?
 Answer: For sample order, our delivery time is 20 to 30days; for one full container, it's 25 to 45days.
 
3.  Which colores will be available?
 Answer: Normally, we will introduce the most popular colores to customers. At the same time, we are able to make colores according to customer's demands.
 
4.  Can I use my logo(sticker) on the electric bike?
 Answer: Yes, we can make customer's logo(sticker) on the electric bike for one full container order.
 
5.  How to delivery to foreign buyer?
 Answer: For sample order, the customer can select by sea or by air.  For full container order, by sea is the  best choice.
 
6.  Need I assemble parts of the electric bike when we get them?
 Answer: Yes, we will take out few parts, like pedals(if have), mirrors(if have), front wheel, front fender, and  rear trunk(if have) before package. Our workers will put these parts in electric bike cartons. And will send one professional tool bag to help you assemble. It's easy to make it.
 
7. Can I mix different models in one full container order?
 Answer: Yes, we accept different models in one full container.
 
8.  Need I buy spare parts for first order?
 Answer: Yes, you need to buy some spare parts for future service. The quantity depends on your electric  bike order. We will give you advice when you need.
 

Our service
1. OEM Manufacturing welcome: Product, Package...
2. Sample order
3. We will reply you for your inquiry in 24 hours.
4. After sending, we will track the products for you once every two days, until you get the products. When you got the goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer the solve way for you.

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