Q1: Is your company a manufacturer or a trading company?
A: We are a professional manufacturer specialized in skincare products and scented candle etc. We are experienced in both manufacturing and trading.
Q2: Can you do OEM?
A: Yes. We can do both OEM and ODM according to customer's requirements.
Q3: Can you provide samples with my logo? How long will it take?
A: Yes, we can produce customized samples, and will return sample charge if order confirmed base on our agreement. It usually takes 3-5 days to make samples, but still depends on the detailed demands on quantity, specifications and workmanship. The samples will be sent by express and arrive in 5-8 days.
Q4: What is the MOQ of your products?
A: The MOQ depends on your requirements on the products specifications for material, color, size, and trims. For regular products we could do very small MOQ, please feel free to contact with us for communication.
Q5: How to control the quality and delivery time?
A: As a professional group in skincare products and scented candle, we have complete ISO Quality Management System to make sure all the products produced at good quality. There are inspections in each process of material, producing, package, bulk will be 100% inspected before packing and storage, and after that they will be also final randomly inspected before shipment. Besides, we also welcome the 3rd Party Inspection nominated by customer.
Q6: Could you help to design the scented candles according to my requirement?
A: Yes, definitely. We have an excellent and experienced team of designers who can assist or design independently according to the requirements of different customers, and protect their exclusive rights.
Q7: What payment methods are accepted?
A: The payment that we accept is T/T, L/C,D/P, Alibaba Trade Assurance and Paypal.
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